Privacy policy

This privacy statement explains Harp Cybersecurity LLC’s online information practices and your choices regarding data collection and usage. Harp Cybersecurity LLC reserves amendment rights and maintains current policy versions on its homepage and at information collection points.

This policy applies to harpcyber.com, all subpages, amendments, software, and services including free trials and product reviews (collectively “Services”). The statement does not cover third-party websites, products, or services, even if linked from Harp Cybersecurity’s website. By using the website, users accept these practices.

Types of Personal Information Collected may include name, company, title, address, email address, and phone number

HARP CYBERSECURITY automatically collects certain technical data when you use the Services, including through Microsoft Azure Application Insights. This data may include:

• IP address
• Internet browser type and operating system
• Visit date and time
• Pages visited and user interactions within the Services
• Session identifiers (stored in session storage, not persistent cookies)
• Performance metrics and error diagnostics
• Referring website information
• Search engine and search terms used to reach the Services

This data is used to maintain platform security and reliability, diagnose technical issues, monitor performance, and improve the Services. Azure Application Insights is configured to use session storage rather than persistent cookies for this purpose. Session-based identifiers expire when the browser session ends.

HARP CYBERSECURITY uses provided information to deliver requested services, answer emails, process requests, and contact users regarding service follow-ups. The company may contact users about company interest, services, promotions, and events.

You will not be added to any HARP CYBERSECURITY email list without your consent — opt-in defaults to OFF. Each newsletter includes an unsubscribe option. Non-identifying aggregate information improves website design and advertising without revealing individual identities.

HARP CYBERSECURITY retains personal data only for as long as necessary to fulfill the purposes for which it was collected, to meet contractual obligations, or to comply with legal requirements.

• Operational Telemetry (App Insights) — Retained for 90 days by default. Data is automatically purged in accordance with the Azure Application Insights retention configuration.
• Account Information — Retained for the duration of the active account and for up to 3 years following account closure for legal, contractual, and audit compliance purposes.
• Email and Communications — Retained for the duration necessary to fulfill the communication purpose and as required by applicable law.

Specific retention schedules are available upon request by contacting privacy@harpcyber.com.

No Sales or Rentals. HARP CYBERSECURITY does not sell or rent personal information to marketers or third parties.

• Trusted third parties integral to website and service operations
• HARP CYBERSECURITY partners, payment processors, verification services
• Authorized recipients designated by users
• Hosting providers and co-located databases
• Microsoft Azure (as a data processor for telemetry and infrastructure services)

Information may be disclosed to law enforcement or government officials when legally compelled by subpoena, court order, or legal process. Disclosure occurs when required by law or when reasonably necessary to prevent physical harm or financial loss.

Merger / Acquisition: Personal information may transfer to successors or assignees during organizational changes.

Users can decline personal information provision (which may limit service access) or opt-out of email communications via unsubscribe links. Browser settings can be modified to limit session storage, though this may disable certain website features.

We have put in place appropriate physical, electronic, and managerial procedures to safeguard and secure the information we collect online. The privacy team manages confidentiality, integrity, and availability of personal information with accompanying policies, procedures, and technical controls.

HARP CYBERSECURITY does not knowingly collect information from those under 18 and has no website content targeting minors. Inadvertently collected child information is deleted immediately.

Chat rooms, forums, message boards, and news groups are public venues where disclosed information becomes public. HARP CYBERSECURITY does not request confidential information through these channels.

Third parties, including Google, display HARP CYBERSECURITY advertisements across the internet using cookies based on prior website visits. Users can opt-out through Google’s advertising opt-out page.

Primary Contact: info@harpcyber.com

Privacy Contact: privacy@harpcyber.com